Our official photographers and videographers are here to capture the spirit of Rollerstop. We take pictures and clips primarily to:

Showcase the atmosphere: We want to show everyone how much fun it is to skate with us here at Rollerstop.

Celebrate our community: To highlight our amazing skaters (that’s you!), our talented instructors, and the brilliant vibe you all create.

Create mementos for you: We love it when you spot yourself or your friends in a photo and share the memory of a great day out.

Promote Rollerstop: We use the images on our social media, website, and in print to help grow our skate family and welcome new people to the rink.

Your comfort and privacy are incredibly important to us. All our data, including images and the record of your photo choices, is stored securely in line with UK GDPR requirements, and we are committed to being transparent about how we use images. You choose how your photos are used.

When a photographer is booked for your session, we’ll ask you when you book online. Nothing is ticked for you, and whatever you choose, your booking is exactly the same. You can say yes to all, pick the ones you’re happy with, or say no. Booking for a group? Please ask each adult what they’re happy with and tick their own choices; anyone can change their answer on the day.

• Our online gallery (Flickr): your photo can be viewed and downloaded for free by anyone. Once someone has downloaded a photo, we can’t take that copy back.
• Social media: our official Facebook, Instagram and TikTok accounts.
• Website and advertising: our website, printed materials, and paid online adverts (for example on Facebook and Instagram).

We save your answer with your booking, and your confirmation email includes a short summary of your choices. You can ask us to remember your choice for future sessions for 12 months.

Red wristband = no photos

If you’d rather not be photographed or filmed, you’ll get a red wristband when you arrive. Our photographers won’t take photos of anyone wearing one, and we check photos before we post them.

Changed your mind on the day? Just ask any member of staff or the photographer for a red wristband. You don’t need to give a reason. Our photos are usually taken by Rollerstop staff, who are easy to spot in a staff top or staff hi-vis. If we bring in an outside photographer or videographer, they work to the same rules and wear a staff hi-vis too.

Our younger skaters

We are especially careful with children.

• Under 16: a parent or guardian decides for them when booking. If no parent or guardian has said yes, they get a red wristband.
• 14+ events: skaters aged 14 and 15 can decide for themselves.
• We never name or tag children in our photos, and we don’t publish where or when a child can be found beyond the session the photo was taken at.
• If you’d like any image featuring your child removed, follow the steps below and we’ll prioritise it straight away.

Changing your mind, or asking for a photo to be removed

You can change your mind at any time. We’ll stop using your photos in anything new, and remove the ones you point us to.

1. Email [email protected]
2. Use the subject line: Photo Removal Request
3. Tell us the date and time you attended
4. Include a link to the photo or video, and a short description of the person so we can find it quickly

We aim to deal with all removal requests within 48 business hours.

How long we keep photos

Photos we’ve already posted, including the albums in our Flickr gallery, stay up as a record of our events unless you ask us to remove them. We may keep using photos of adults in new posts, adverts and on our website for as long as they’re relevant, unless you withdraw your consent. For skaters under 16, we won’t use a photo in a new post, advert or website banner more than 3 years after it was taken. Photos we take but never publish anywhere (outtakes and unedited files) are deleted after 12 months.

We keep a record of your photo choices for as long as any photo of you is still in use, so we can show you agreed. You can ask us to delete it once your photos are removed.

Your rights

Rollerstop CIC is responsible for the photos and the information we keep about your choices. We use them only with the consent you give, and we never sell them. You can ask to see the information we hold about you, or ask us to delete it, by emailing [email protected]. Our full privacy policy explains your rights, including your right to complain to the Information Commissioner’s (ICO).

We love that our customers capture their own memories here! Please be aware that you may be in the background of other people’s photos and videos. While we can’t control what other patrons post, we ask everyone to be respectful and considerate of others when taking pictures or filming.

Thank you for being part of the incredible Rollerstop community. Now, let’s see those smiles!